The Facilitation Team
Meet CHTC’s Research Computing Facilitators
What We Do
To help researchers effectively utilize computing resources, our Research Computing Facilitators (RCFs) not only guide the implementation of computational work on CHTC compute capacity, but can also point researchers to other on- and off-campus services related to research computing and data needs. Our primary activities include the following.
Regular Support
We are available to answer questions via an email “ticket” system. We aim to provide a first response (although not necessarily a solution!) within 1-2 business days.
In addition to email, we host drop-in “office hours” online twice a week. No appointment is needed, just show up during the available times!
To email us or drop by office hours, see the information on our get help page.
Course and Group Visits
The Facilitation Team is available to provide guest lectures and introductory presentations to campus courses, regular department or program seminars, or individual lab group meetings.
Examples of previous class visits:
Training
The Facilitation Team offers occasional training sessions for CHTC users. Upcoming training events are announced via the CHTC Users email list and are listed on the CHTC events page:
Other Events
Are you hosting an event where the audience might benefit from CHTC services? Let us know at chtc@cs.wisc.edu.